Formal Written Complaints Procedure

Registered Number: 11074786

Legal Bricks Searches Ltd are registered with the Property Codes Compliance Board as a subscriber to the Search Code. A key commitment under the Code is that firms will handle any complaints both speedily and fairly.

If you wish to make a complaint, we will:

If you are not satisfied with our final response, or if we exceed the response timescales, you may refer the complaint to The Property Ombudsman scheme (TPOs): Tel: 01722 333306, Website: www.tpos.co.uk, Email: admin@tpos.co.uk.

We will co-operate fully with the Ombudsman during an investigation and comply with his final decision.

Sending a complaint

Complaints should be sent to the following address, and our contact details are shown below

Customer Services Department

Legal Bricks Searches Ltd
2 Dudley Court North
The Waterfront
Dudley
West Midlands
DY5 1XP
Tel: 0845 257 9750